Shipping & Delivery
At Wholesale Peptides, we aim to provide a straightforward and reliable delivery service for customers ordering research peptides and laboratory research compounds. This page explains our order processing times, shipping options, tracking, delivery estimates, and what to do if an issue occurs with your order.
Please read this page carefully before placing an order.
Order Processing
Orders are processed after payment has been successfully received and verified.
Please allow 2–4 business days for order processing before dispatch. Orders placed during weekends or UK public holidays will normally be processed on the next available business day.
Processing times can occasionally vary during periods of high order volume.
Once your order has been dispatched, you will receive shipping information where tracking is available.
Shipping Methods
We use tracked delivery services where available to provide customers with greater visibility throughout the delivery process.
Available shipping options and delivery estimates may vary depending on your destination, order size, and the shipping service selected at checkout.
Your available delivery options and applicable shipping charges will be displayed during checkout.
Estimated Delivery Times
Delivery estimates begin once your order has been dispatched.
UK Delivery
Estimated UK delivery is generally 4–8 business days after dispatch, depending on the selected service and destination.
Faster shipping options may be available at checkout.
European Delivery
European delivery times may vary by destination and carrier. Customers should refer to the delivery estimate provided during checkout.
International Delivery
International delivery times can vary considerably depending on the destination country, carrier, customs procedures, and local delivery services.
Delivery estimates are provided as a guide and are not guaranteed delivery dates.
Discreet Packaging
Orders are packaged securely and, where appropriate, shipped in plain outer packaging.
Our packaging is designed to protect the contents during transportation while keeping the exterior of the parcel simple and professional.
Tracking Information
Where tracking is available, tracking information will be provided after your order has been dispatched.
Please allow up to 24 hours for tracking information to become active after dispatch, as carrier systems may require time to register and update the shipment.
If tracking does not immediately show movement, please allow additional time before contacting support.
Customs and Import Requirements
International orders may be subject to customs inspections, import duties, taxes, or other charges depending on the destination country.
Any customs charges or import fees are the responsibility of the recipient unless otherwise stated.
Customers placing international orders are responsible for checking the laws and import requirements applicable to their country before ordering.
We cannot be responsible for delays caused by customs clearance, local regulations, or carrier processing.
Delivery Delays
Delivery estimates are provided as guidance and can occasionally be affected by circumstances outside our control.
Possible causes of delay include:
-
Courier disruption
-
Severe weather
-
Public holidays
-
Incorrect delivery information
-
High shipping volumes
-
Customs processing
-
Local delivery delays
-
Unforeseen carrier issues
If your order has passed the expected delivery period, please contact our support team with your order number.
Incorrect Delivery Address
Please carefully check your delivery information before completing your order.
Customers are responsible for providing accurate:
-
Full name
-
Address
-
Town or city
-
Postcode
-
Country
-
Contact information
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the parcel can be resent.
Lost or Returned Packages
If a parcel is returned to us following unsuccessful delivery attempts, refusal, or an incorrect delivery address, we will review the circumstances with the customer.
Additional shipping charges may apply if the parcel needs to be resent.
For confirmed lost shipments, we will work with the relevant delivery provider to investigate the shipment and determine the appropriate next steps.
Damaged Packages
Please check your parcel when it arrives.
If your package appears damaged or the contents are incomplete, contact our support team as soon as possible with your order number and details of the issue.
Photographs of damaged packaging may be requested to help us investigate the matter with the carrier.
Wholesale Orders
Customers purchasing Wholesale Peptides in larger quantities should carefully review their delivery information before submitting an order.
Larger orders may require additional processing or shipping considerations depending on the products and quantities involved.
For questions about bulk orders, delivery arrangements, or product availability, contact our support team before placing your order.
Frequently Asked Questions
How long does order processing take?
Orders are generally processed within 2–4 business days after payment has been successfully received and verified.
How long does UK delivery take?
UK delivery is generally estimated at 4–8 business days after dispatch. Faster delivery options may be available at checkout.
Do you provide tracked shipping?
Yes. We use tracked shipping services where available. Tracking information is provided after dispatch.
When will my tracking number become active?
Tracking information can take up to 24 hours to become active after dispatch. In some cases, carrier updates may take longer.
Do you ship outside the UK?
International delivery may be available depending on the destination. Delivery times and shipping options vary by country.
Are customs charges included?
International orders may be subject to local customs duties, taxes, or other charges. These are generally the responsibility of the recipient.
What happens if my parcel is delayed?
First, check your tracking information. If the parcel remains delayed beyond the expected delivery period, contact our support team with your order number so we can assist.
What happens if I enter the wrong address?
Please contact us as soon as possible. If the parcel has already been dispatched, changes may not be possible. Returned parcels may require additional shipping costs before being resent.
Can I order Wholesale Peptides in larger quantities?
Yes. Our catalogue includes multi-vial products designed for research and professional purchasing. Contact us if you have questions about a larger order.
What should I do if my parcel arrives damaged?
Contact our support team promptly with your order number and details of the damage. Photographs may be requested to help investigate the issue.
Can delivery times change?
Yes. Delivery estimates can be affected by courier delays, public holidays, customs processing, weather, and other circumstances outside our control.
Contact Us About Delivery
If you have questions about your order, tracking information, delivery times, or Wholesale Peptides, please contact our support team.
When contacting us about an existing order, please include your order number so we can assist you more efficiently.
Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery, Shipping & Delivery,
Research Use Only. Not for human consumption, self-administration, diagnosis, treatment, or prevention of disease.
